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Easier course administration for CBD College with their multi-device LMS Totara Learn

CBD College is a non-profit medical career college in Los Angeles, CA. CBD College offers a variety of training programmes for people looking for entry-level jobs in the healthcare sector. They have been providing quality educational and career training services to the community for over 31 years.

The Challenge

CBD College’s growth ability was being hampered by a lack of IT infrastructure throughout the organisation, with no real CRM system in place to manage information. Much of the organisation’s data was stored in simple Microsoft Access documents, with some enrolment processes even relying on pen and paper techniques, making for highly inefficient working. There was a lack of insight into what was happening in the classroom, who was studying, who was attending and who was struggling, making it difficult to understand the bigger picture of the student body.

Several Salesforce licences were donated to the college, and these instantly proved successful, allowing the college to track information like ROI, marketing and advertising. 

CBD College’s growth ability was being hampered by a lack of IT infrastructure throughout the organisation, with no real CRM system in place to manage information. Much of the organisation’s data was stored in simple Microsoft Access documents, with some enrolment processes even relying on pen and paper techniques, making for highly inefficient working. There was a lack of insight into what was happening in the classroom, who was studying, who was attending and who was struggling, making it difficult to understand the bigger picture of the student body.

Several Salesforce licences were donated to the college, and these instantly proved successful, allowing the college to track information like ROI, marketing and advertising. Owing to the success of the Salesforce implementation CBD College needed an LMS to integrate seamlessly with it to facilitate easier enrolment, content delivery and access to grades.

The Solution

CBD College realised they needed an LMS to help them keep track of what was going on in the college, and decided to partner with Envisiontel. Envisiontel understood the challenge of finding a cost-effective LMS for a school of CBD’s size, as well as CBD’s unique requirements which meant that many other popular solutions would not be suitable. Envisiontel introduced CBD to the LMS, Totara Learn, and they quickly decided that this would be the right fit for their organisation.

This implementation of Totara Learn needed to be equally as easy for students as for instructors. Phase 1 of the system focuses primarily on allowing students to access their grades, with information syncing back to Salesforce from Totara Learn. Phase 2 will focus on using Totara Learn as part of a student-facing solution, giving them an easy way to access information and content.

“While it was intimidating for me coming from a background with zero LMS experience, the good thing about Totara Learn is that it’s dummy proof. From playing around with it, it became very easy to use very quickly.” – Mike Youtan, Director of Business Development at CBD College

Totara Learn has also made it easier to manage the student enrolment process, cutting down time spent on course administration. This is particularly useful considering CBD has no hard start or graduation dates, meaning there is a constant ebb and flow of students enrolling and completing courses. Totara Learn's Audiences functionality means that course administrators have more control over enrolment processes, meaning students can move more efficiently through the system.

It was important to CBD that their LMS was mobile friendly, as all students are given iPads. Totara Learn works on tablets, making it easy for students to access information on the go. The College will never fully switch to distance learning, making the flexibility of Totara Learn particularly appealing, as students can get access both in and outside the classroom. 

CBD College LMS

The Results

There are currently around 400 students and 40 instructors using Totara Learn, and CBD are confident that the LMS will support their mission to double their student population within 18 months with their more efficient processes. The grading system has proved especially popular with students, who no longer have to visit a physical corkboard to collect their results, and all the instructors are on board.

While it is still early days, CBD’s ultimate aim is to add out-of-the-box, ready-to-go online courses for its students, making the learning process as well as the course administration process more efficient and easier to implement.