GNC is a global retailer focused on health and nutrition-related products, with stores in over 49 countries. GNC Mexico has over 3000 employees in over 640 stores.
GNC Mexico needed to train a geographically dispersed workforce with employees in many different cities across the country. This required a solution that ensured access, delivered a great on-brand experience, and tracked activity and completion.
GNC Mexico and Totara Partner Aura Interactiva worked together to implement Totara's Learning Management System (LMS) in record time. Within just 8 weeks, the LMS was ready for the courses to be loaded.
The Totara Learn solution for GNC Mexico delivered several benefits to GNC
- On brand look and feel: Aura Interactiva customized the look and feel of the platform according to GNC’s brand guidelines
- Reporting capabilities: Totara's reporting functionality shows GNC who has completed which training, when and where
- 24/7 Access: Any time, anywhere access to knowledge
In addition to these benefits, significant cost savings have been achieved. By using Totara LMS, GNC has been able to reach their staff in different locations across the country. Employees now can access training materials from anywhere. This means that travel costs and other costs associated with traditional classroom training are now eliminated.
"With an LMS in place we have reduced distances and optimized times. All the employees at various locations of Mexico can get trained without excuses. This allows us to keep our staff up to date and maximize the customer service experience in our stores."