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MKM Building Supplies enhances compliance and customer service training with Totara Learn

Webanywhere managed the migration of an existing Moodle installation to Totara Learn, the corporate extension of Moodle with extra enterprise level functionality, for MKM Building Supplies.

The Challenge

MKM Building Supplies is the largest independent builders’ merchant in the UK, providing construction materials from a huge range of suppliers to a fast growing customer base. MKM saw a big opportunity to combine the requirements of industry compliance, the need for enhanced customer service training and a desire to lower training costs in a single online learning management system.

The LMS Solution

MKM decided to move to Totara Learn in part because it is open source, and thus is under continual development ensuring the solution is future proof.

Another consideration was the lack of per-user licence fees associated with proprietary software.

Finally, the advanced functionality of Totara Learn, such as CPD tools and sophisticated management reporting, allowed MKM to track and improve their internal training provision in an efficient manner.

As Totara Platinum Partners, Webanywhere offered the full range of Totara services to ensure these objectives were achieved. They delivered a custom Totara learning management system with a custom interface design and site wide configuration of learner and manager roles.

MKM employees can now login anytime, anywhere to access a range of learning content covering key areas of customer service, product knowledge and construction best practice, including:

  • Customer Service
  • Systems Information
  • Product knowledge and specifications
  • Health and Safety compliance

MKM can be confident that the new system is future proof, and can easily cater to the needs of their growing workforce.

This is not just because of the open source nature of the software: Totara Learn’s scalability and customisable nature makes it perfect for the evolving needs of any organisation.

MKM LMS Totara Learn