15-16 May 2019
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    Richard Wyles

    Chief Executive Officer, Totara

    Before co-founding Totara, Richard played a leading role in the dramatic rise of Moodle as the e-learning technology of choice in his home country New Zealand and internationally. He has led large government-funded Moodle projects including the very first enterprise-scale deployment of Moodle in 2004. In 2006 he co-founded the Mahara project, the popular open source e-portfolio system.  That year Richard also co-founded Flexible Learning Network, now part of the City & Guilds Kineo group of companies. Richard manages the global operation of Totara Learning from the company's head office in Wellington, New Zealand. 

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    Lori Niles-Hofmann

    Senior Learning Strategist

    Lori Niles-Hofmann is a senior learning strategist with over 20 years of L&D experience across many industries, including international banking (Scotiabank, RBC Dexia, BMO), management consulting (KPMG), and marketing (Eloqua). Her specialization is large-scale digital learning transformations and helping companies use data to navigate through the ambiguity of change. She has completed numerous EdTech implementations and has developed the data-based frameworks to empower L&D teams to move from business support function to strategic business driver.

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    Lindsay Barrie

    L&D Business Partner,
    AG Barr

    Lindsay has been leading the L&D and Talent agenda at AG Barr since November 2011 where she has successfully implemented the award-winning Totara Learn solution (internally named iLearn).  Before joining AG Barr, Lindsay spent 10 years building the L&D team at Student Loans Company where she specialised in employee onboarding and leadership development.  Lindsay has led a successful L&D career built on her energy, passion and drive to develop and grow people to reach their potential.

  • Rachel Griffith-Boyes

    Rachel Griffith-Boyes

    Head of Community Services, Totara

    Rachel is the Head of Community Services at Totara, with operational responsibility for the Community, Academy, Help and Demo sites available to support Totara users.

    Rachel brings her instructional design and learning consultancy background to lead a multi-disciplinary team in delivering continuous improvements to the Community and a programme of courses and programmes through the Totara Academy.

    With nearly 15 years’ experience in learning technologies, before joining Totara Rachel worked as a learning consultant for a Totara subscriber, and prior to that in instructional design roles in the humanitarian and learning technologies sectors.

  • Michael Ball

    Michael Ball

    Product Manager (Perform), Totara

    Mike is the Product Manager for Totara Perform, our forthcoming product offering comprising a suite of key performance management features (which seamlessly integrates with other Totara learning platforms).  Working with a highly experienced cross-functional team of Designers, Developers and our Director of Learning Technologies he steers the implementation of the product based on his experience of working within a large range of sectors and the research and analysis carried out since starting on the project.

    Before joining Totara, Mike worked for a Platinum Partner in the UK as a Solution Architect.

  • Atish Gonsalves HLA

    Atish Gonsalves

    Global Innovation Director, Humanitarian Leadership Academy

    Atish Gonsalves is a social technologist, entrepreneur and the Global Innovation Director of the Humanitarian Leadership Academy based in London.

    With a background in software engineering, AI and human-computer interaction, Atish’s experience includes leadership roles at technology and international non-profit organisations including the United Nations. Atish has consistently implemented successful educational-technology (edtech) solutions that have helped democratise learning for thousands of learners in difficult contexts.

    Atish is also the founder of Gamoteca, a collaborative digital platform that enables organisations create their own mixed-reality learning games.

    Atish is a global citizen, having lived in six countries and is a regular speaker at conferences and events on the role of technology-enhanced learning.

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    Abel Henry

    Learning & Technology Officer, UNICEF

    Abel is Learning and Technology Officer for UNICEF, the United Nations Children´s Fund. He is coordinating the development of content, implementation of systems and promotion of innovative practices. He is the architect and project lead of Agora, UNICEF´s Global Hub for Learning. Agora offers hundreds of learning opportunities to address learning needs of staff, consultants, volunteers, donors and partners of UNICEF. The platform is open to the general public so feel free to come have a look!

  • Charlie Eades, Mitchells & Butlers

    Charlie Eades

    Learning Design Manager, Mitchells and Butlers

    Charlie is Learning Design Manager at Mitchells & Butlers, a FTSE 250 company with over 46,000 learners. She has an in depth and current knowledge of digital and social learning from both a design and LMS Management perspective.

    Charlie leads the digital learning team on the pursuit of social learning with the help of a feisty octogenarian personal trainer – Mable (Mitchells & Butlers Learning Environment).  Using a carefully crafted tone of voice and sustained communications campaigns to create a supportive but challenging learning environment, Charlie continues to build groups across the organisation growing the impact of social learning on a formally, compliance-lead business.  Blurring the lines between communication and learning, Mable’s social groups rely on successful community management, re-defining what constitutes learning and failing fast.

    The story of how Mable transformed the digital learning culture at Mitchells & Butlers has plenty of successes and challenges and Charlie is keen to share her learnings on both.

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    Mario Perilli

    Head of New Learning Solutions, Deutsche Bahn

    Mario has been at Deutsche Bahn Training since April 2017. He has been formally responsible for the similar topic at DB Schenker from 2012 to 2017  and has more than 10 years of operational experience of implementation and operating different learning platforms and content production as an e-learning specialist at the Sparkassen-Finanzgruppe (German loan and savings bank group). Before that he was an eLearning consultant from 1999 to 2002.

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    Genevieve Schärer-Lim

    Education & Strategy Implementation Manager, EULAR

    The European League Against Rheumatism (EULAR) represents people with arthritis/rheumatism, health professionals (HPR) and scientific societies of rheumatology across all European nations. EULAR aims to reduce the burden of rheumatic diseases on the individual and society and to improve the treatment, prevention and rehabilitation of musculoskeletal diseases. Geneviève Schärer-Lim supports all the educational activities of the EULAR Executive Committee and the School of Rheumatology.

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    Mark Edmonds

    Account Director,
    Engage In Learning

    As Account Director, Mark Edmonds is one of Engage in Learning’s more experienced members of the sales and marketing team. He has 25 years’ experience in providing corporate training solutions, and has been with Engage in Learning for more than 5 years. Mark is a Totara Learn expert, heavily involved in both pre and post sales for EiL’s Totara Learn subscribers – advising them on best practice solution to meet requirements.

    A very hands-on Account Director, Mark is often found at customer sites training on Totara Learn or adding his support to their in-house administration teams. Also very experienced in customised as well as off the shelf content, Mark uses his knowledge of the products to create bespoke learning solutions for many of his customers.

    Mark lives in rural North Devon with a menagerie of small animals.

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    Thomas Wythe

    CIO & Advisor,

    Thomas Wythe is Chief Information Officer at, the world’s largest onboarding, compliance and professional development platform. Thomas was Chief Operating Officer and Chief Information Officer at Temando and held a number of senior technology positions at Betfair.

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    Stewart Rogers

    VP Products,
    Lambda Solutions

    Stewart leads product development for next generation solutions in the learning and talent management space. Stewart and his team developed an LMS reporting solution to provide LMS users with a modern approach to reporting. His approach is to engage customers throughout the development process using instantaneous feedback to ensure solutions exceed expectations and make noticeable impact in your work. 

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    Steph Wild

    LMS Manager, York Teaching Hospitals NHS Foundation Trust

    Steph’s background is in the NHS where she has worked for 35 years, the last 23 years’ being in learning and development. She has delivered training, developed training programmes for large groups of staff and managed organisation wide programmes of learning. She has also successfully managed the implementation of an organisation wide learning management system (Totara Learn) which has transformed how and where staff undertake learning as well as providing transparent compliancy monitoring. She has since expanded the use of this system to record appraisal completions and areas where staff can develop their skills to improve their career prospects.

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    Daniel Bond

    Education & Development Advisor, Hull & East Yorkshire NHS Trust

    Daniel Bond is an Education and Development Advisor for Hull and East Yorkshire Hospitals NHS Trust. With a background in teaching and learning, he has worked for the NHS for nearly 10 years producing IT training and eLearning solutions and developing the use of Totara Learn across the organisation. He lives in Hull, which was UK City of Culture 2017 and is much nicer than people might think.

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    Richard Chambury

    Managing Director Chambury Learning

    Richard Chambury has over 18 years experience in learning and development experience spanning teaching, learning strategy, learning content design & delivery, HR & systems project management, system design & implementation, end user training, training management including core mandatory training and more. This included management of a training department in a large NHS Trust, lecturing in adult education (FE) and managing learning systems in the Public Sector including health, social care, county councils and more. Chambury Learning Solutions work with some of the largest healthcare providers in the UK, both in the public [NHS] and private sectors.

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    Rolf van den Heuvel

    Manager Technical Learning Innovation, Thermo Fisher Scientific



    Over the last 20 years Rolf has worked for various high tech companies focusing on learning development for field service engineers. Currently he manages a learning innovation team for Thermo Fisher Scientific. One main project is to implement a skills passport for the global field service organisation. Totara was chosen mainly because of its flexibility to evolve with their journey towards self-directed skills based learning.

  • Matt Mundey

    Matt Mundey

    Commercial Director, Think Learning

    Matt is Commercial Director at Think Learning, and along with expert Totara Learn knowledge, has over 12 years’ experience supporting compliance-led organisations (predominantly within the healthcare sector) to manage and enhance the performance and development of their people through the use of learning technologies.

  • Paul Norrish

    Paul Norrish

    Digital Learning Manager, Torbay and South Devon Healthcare NHS Foundation Trust

    Paul is a specialist who seeks to empower his organisation to be more confident and competent around technology and learning in different ways.

    We know that our workplaces continue to change and the Learning Management System (LMS) is key in preparing and equipping our teams with the knowledge they need to provide the best care for all.

    Paul currently leads and supports the growth and accessibility to Education across his NHS Trust and a growing number of local care homes and charities. He is also the Founder of the digital health channel,

  • David Shaw

    David Shaw

    Lead Solutions Architect, Kineo

    David has more than 25 years’ experience in the IT industry with over 10 in learning technologies.  His role as Lead Solutions Architect covers both solution and innovation leadership, the results of which can be seen in many successful and award-winning projects. 

  • Jez Anderson

    Jez Anderson

    Head of Consulting, Kineo

    Jez leads Kineo’s consultancy practice, providing expert advice to help our clients make informed, measured and appropriate decisions about learning technologies. He has worked in L&D for over 20 years and has a background in experiential and action-based learning.

  • James Cory-Wright

    James Cory-Wright

    Head of Learning Design, Kineo

    James has over 25 years' experience of instructional design and video scriptwriting. He heads up our team of learning designers and consultants, overseeing learning content design across all client projects.

    James has a reputation for creativity and innovation in elearning, having worked on numerous successful projects and regularly attends industry events, presenting our latest thoughts.

The EMEA Totara User Conference will take place in London on 15 & 16 May 2019 at Glaziers Hall, bringing together the Totara Community from a wide variety of organisations and sectors to collaborate and learn from each other's experiences.

The Totara User Conference isn't just limited to current users - it's designed for anyone looking for flexible learning solutions. All learning professionals with an interest in Totara are invited to secure their spot today.

You'll learn from other organisations that are using Totara open technology products in fresh and engaging ways, sharing practical advice you can take home and action. There will be plenty of time for networking so you can get to know other learning professionals with shared interests too.

It's also a chance to hear from the Totara Team about product innovations, and ways to make the most of your Totara Community membership.  

We look forward to seeing you in London!

"The format of one day of conferencing and the second day of workshops are a great way to keep people engaged."

Attendee from the 2018 APAC User Conference.

Book now to secure your space!

Whether you're already a Totara user, or just interested in spending a day with those that are to find out if it might be the right learning platform for your organisation - you're invited!  


The EMEA Totara User Conference already has some great user-speakers lined up to showcase the best-in-class Totara Learn implementations and best practice tips.

Day 1: User Conference

  • Registration, tea & coffee

  • Welcome

  • Keynote: Lori Niles-Hofmann

    The Learner Social Contract – The pressure on employees to learn, unlearn, and be agile in today's market is immense. Knowledge and skills are no longer just the tools of business outcomes and profitability. They can be the difference between employability or redundancy.

    As learning practitioners, we have a moral responsibility to contingent workers so they can stay relevant. This means examining the ways we impact our audiences and building new frameworks for content development and strategy.

    This session will address the top ten key barriers to workplace learners and provide practical guidance on the actions you can take to harness and adapt the tools, people and processes around you.

  • Product update: A look at what's new and what's next (gen) on the Totara product roadmap

    Totara Learn Director of Product Management, André Yamin, provides highly anticipated insight into the strategic direction of our product ecosystem.

    You'll find out more about the recent UX and feature enhancements released in Totara Learn 12, and get an overview of what's due for release in version 13 - including multi-tenancy and enhanced reporting capabilities.

    We'll then guide you through our plans to evolve the Totara platform beyond being a flexible learning management system, into something altogether more 'next-generation'.

  • Networking tea & coffee break

  • Creating a first-class user experience

    Soft drink manufacturer A.G. Barr struggled to engage users in their initial LMS implementation leaving employees somewhat resistant to digital learning.

    Lindsay will share how they responded to this challenge to successfully re-engage and win over employees with a first class user experience. 

    This project was awarded the Learning Technologies Award for the best UK learning platform implementation 2018. The judges said it was ‘one of the most user-friendly Totara implementations we have seen – significant measured value through cost savings, more sales and fewer health & safety incidents.’

  • Totara Community: your opportunity to learn and share

    Learn how you can make the most of your Totara Community membership including access to a wealth of learning resources in the Totara Academy.

    We'll showcase our plans for new sector spaces designed to foster collaboration and sharing with others working in our own areas of interest.

    The Totara Community and Academy are free to join, so if you've not already opened an account, please do so at

  • Totara Perform: our vision for performance management

    Product Manager Michael Ball takes a quick look at Appraisals and the concept of performance cycles, before taking you through some of the new suite of performance features coming your way with Totara Perform.

    Highlights include new Competencies, Check-in, and 360° feedback features, with insight into the direction we've taken plus a first-look at how they'll look to your learners.

  • Networking lunch

  • Future Trends: Learning and Development in Humanitarian Context

    This session will cover future trends in L&D, including gamification, immersive learning (VR, AR) and AI-in-Ed (chatbots) and how the Humanitarian Leadership Academy is integrating these with its open humanitarian learning platform, Kaya.

    The session will discuss examples of innovative learning for individuals and organisations working in disaster preparedness and humanitarian response, and highlight feedback and challenges from early pilots and user testing.

    Attendees will leave the session with:
    - Low-cost, low-tech tools to increase learning scalability and engagement
    - New ideas to embed gamification immersive learning and chatbots in their training offer 
    - Practical links, resources and toolkits

  • Panel discussion

    Your opportunity to question our panel of experts and explore the future direction of learning technology.

  • Networking tea & coffee break

  • Breakout session 1: Customer success stories

    We have great stories to share with you from our users, including Thermo Fisher Scientific, UNICEF, Hull and East Yorkshire Hospitals NHS Trust, EULAR and Deutsche Bahn. Split into two streams, attendees can pick and mix from the sessions below.

    Session 1: The importance of flexibility: migrating from SAP to Totara to promote self-directed learning – Rolf van den Heuvel, Thermo Fisher Scientific 

    Thermo Fisher migrated from SAP to Totara in early 2018. Lessons were learned in the transition towards a "skills gap oriented" learning platform, which will enable Field Service Engineers to identify and close those gaps.


    Session 2: Using Totara Learn as a central platform in a decentralised organisation – Mario Perilli, Deutsche Bahn 

    New Learning Solutions is the in-house e-learning service provider and consultancy within DB Training that supports the whole Deutsche Bahn group, including international entities. New Learning Solutions design, develop and deliver digital content and supporting merchandising for “DB Lernwelt” (the central learning platform at DB based on Totara Learn). Mario will share his experiences of using Totara Learn as the central solution for the DB group. He will share quick wins and challenges in meeting the needs of the DB Training academy service, exploring how Totara Learn functionality has been used including working within limitations to meet the needs of wider group business structures. Also covered will be next steps and future expectations for using Totara Learn across DB Group, including increased use of mobile learning and managing platform performance.

  • Breakout session 2: Customer success stories

    Session 3: You're in control –  Daniel Bond, Hull and East Yorkshire NHS Trust 

    In a world which increasingly demands personalisation and individual control, how can Totara Learn help? Hull and East Yorkshire Hospitals NHS Trust currently use Totara to host eLearning, Face-to- Face Seminars and Appraisals, and this talk will look at how users can be empowered to manage their own learning and the learning of staff they manage.


    Session 4: Getting social with Mable – How Mitchell & Butlers used a personal trainer to build a social learning community –  Charlie Eades, Mitchells & Butlers 

    Mitchell & Butlers have built a mobile first, platform that encourages progression through structural gamification, peer to peer learning and social feedback and is personified as an older gym instructor named Mable (Mitchells and Butlers Learning Environment). Mable, herself was crucial to the fresh, comic marketing campaign that drummed up engagement and excitement across the estate for the cultural change ahead. This digital transformation delivered an ROI of 400% and significantly impacted key business metrics evidencing that team members are actively using what they have learned day to day. Mable transformed learning across the Mitchells & Butlers and Charlie is keen to share the critical success factors and challenges she and her team faced along the way. The story of how Mable transformed the digital learning culture at Mitchells & Butlers has plenty of successes and challenges and Charlie is keen to share her learnings on both.


  • Breakout session 3: Customer success stories

    Session 5: Agora: building UNICEF´s Global Hub for Learning with Totara Learn Abel Henry, UNICEF 

    The United Nations Children´s Fund (UNICEF) ambitions to provide a unique portal support a great diversity of learning needs, located all over the world and with a decentralised learning team. This project is a continuous improvement journey taking advantage of the strength of the Totara software and the possibilities offered by its open source nature. Three years, and more than 250,000 course completions after the launch of the platform, we will be sharing an overview of the project scope and history, before briefly presenting two original developments: a custom development plan interface building on Totara´s core features, and an original set of solutions to build learning paths (a.k.a programs). The platform can be publicly accessed at:


    Session 6: A seamless, responsive learning solution: EULAR's School of Rheumatology – Geneviève Schärer, EULAR 

    EULAR, the European League Against Rheumatism, wanted to create a motivating and intuitive digital learning experience for their academy, including over 40.000 users. Get insights on how EULAR approached the project, the solution design and the impact it had on learners.


  • Totara Awards and drinks reception

    Join us in recognising some of the outstanding Totara solutions of the year in use across key industry sectors.  

"The content presented at the User Conference certainly helped to reinforce that our organisation is heading in the right direction in our use of Totara."

Attendee from the 2018 APAC Totara User Conference

Planning to attend with colleagues?

Get in touch to find out about our group discount offers.

Day 2: Partner-run Workshops

Day two is all about interactive sessions for Totara users, hosted by our expert Totara Partners.  Split into two streams, attendees can pick-and-mix any of the concurrent sessions available throughout the day (pre-booking required).

  • Registration, tea & coffee

  • Session 1 - Totara Content Marketplace: Connecting your Totara Learn users with the world’s best content (run by GO1)

    Hosted by our content partner, GO1, this is a BYOD session for Totara customers interested in enriching their Totara Learn instances with an extensive library of 200,000+ e-learning courses, created by the world’s best content providers. Delegates will learn how to explore the marketplace and create Totara multi-activity courses using GO1 content. After which, GO1 consultants will have 1:1 sessions with delegates, in order to understand their content needs and help curate their 1st custom collection library. Attendees can redeem up to GBP 2,500 worth of Totara Content Marketplace premium content.

  • Session 2 - Social Learning for Serious Results: Power to the Learner? (run by Kineo)

    We all know how critical it is to be able to show the value of our investment in learning. But is it always possible to measure, and would we even want to? When it comes to social learning – and the idea that we learn best collaboratively and by sharing – there are so many ways that organisations and individuals can benefit. In this session, Kineo explore the impact that social tools have on learning, how we can give control of learning back to employees, and whether the key to understanding its value lies in design.

  • Networking tea & coffee break

  • Session 3 - Getting the most from your Totara Learn LMS

    At this session we'll take you through how to setup a beautiful yet effective end-to-end user experience for both learner and manager using our new easy-to-use tabs, hotspot and KPI blocks. We’ll show you how to surface key information such as learner and team compliance in a simple yet visually attractive dashboard. Finally we’ll demonstrate how to deliver and track a simple learning campaign to push users to your platform and keep them engaged!

  • Session 4 - Totara Learn: the best-fit Learning Management System for compliance and engagement in the UK Health and Care Sectors (run by Think Learning)

    In this interactive presentation, we’ll showcase Totara Learn as the best-fit Learning Management System for the Health & Care sector, demonstrating why the 2017 Totara award for ‘Best Use of Totara to Ensure Compliance’ was won with a healthcare-based case study. Totara Learn is gaining significant traction in the Health and Care sector because of its flexibility in areas including personalisation, integration (e-commerce, external content platforms, and HR/Payroll solutions), compliance targeting and reporting, blended learning delivery, and light-touch technical requirements. Building on our compliance credentials, Think Learning (co-presenting with customers) will also showcase innovative engagement and re-engagement techniques and approaches in Totara Learn, including a mix of core features and Think Learning customisations and enhancements. Compliance is at the heart of what we do, but we see learner re-engagement as a key ingredient in supporting organisations to maximise their LMS return-on-investment.

  • Networking lunch

  • Session 5 - Analysing Totara Data with Zoola Analytics (run by Lambda Solutions)

    Zoola Analytics is an award-winning, cloud-based reporting and analytics solution for Totara Learn that allows you to prove the impact of your Learning. Zoola gives complete and secure access to your data, stunning reports and dashboards, embedded reports, and automated delivery.

    During this session, we will give an overview of Zoola Analytics that shows you how create and embed your own interactive and insightful reports and dashboards. We will show how to use progress reports to make sure your Learners are completing Programs and Courses on-time.

    We will show you how to use Zoola to measure course engagement with Feedback, Log, and Time Spent data. We will show you how analysing Quiz and Quiz Questions data can improve course effectiveness. This engaging and interactive session will turn your dream of data-driven learning strategy into a reality.

  • Session 6 - Successful Implementation of a compliance-focused LMS (run by Chambury Learning Solutions)

    In a ‘speed dating’ format, Chambury Learning Solutions will showcase their best practice approach to implementing a learning platform for compliance. This session will look at meeting internal and external audit standards, performance appraisal & supervision, resulting in high user engagement to ensure compliance and more. You will come away with lots of ideas for monitoring compliance and improving standards across your own organisation, and this session is particularly useful for those working in highly regulated sectors such as public and private organisations, healthcare, manufacturing and finance.

    The Chambury team will be joined by Totara customers from York Teaching NHS Trust and Hull University Teaching NHS Trust to showcase real-life five-year scenarios from the initial deployment to a highly established learning platform with a over 95% user engagement.

  • Networking tea & coffee break

  • Session 7 - Complete automation of your training programmes with Totara Learn (run by Engage in Learning)

    Whether it be compliance training, onboarding or management development, Engage in Learning will talk you through how to use core functionality of Totara Learn to achieve hands free automation of enrolling the right learners on the right courses at the right time.

"The workshop was a great opportunity to work in a small group and learn more about Totara. They are extremely beneficial." 

Attendee from the 2018 APAC Totara User Conference

What are you waiting for?

Whether it's the main Conference, Partner workshops, or both, secure your place today.


51.5066795, -0.0886721

Glaziers Hall
9 Montague Close
London Bridge
Reino Unido