The EMEA Totara User Conference will take place in London on 15 & 16 May 2019 at Glaziers Hall, bringing together the Totara Community from a wide variety of organisations and sectors to collaborate and learn from each other's experiences.
The Totara User Conference isn't just limited to current users - it's designed for anyone looking for flexible learning solutions. All learning professionals with an interest in Totara are invited to secure their spot today.
You'll learn from other organisations that are using Totara open technology products in fresh and engaging ways, sharing practical advice you can take home and action. There will be plenty of time for networking so you can get to know other learning professionals with shared interests too.
It's also a chance to hear from the Totara Team about product innovations, and ways to make the most of your Totara Community membership.
We look forward to seeing you in London!
"The format of one day of conferencing and the second day of workshops are a great way to keep people engaged."
Book now to secure your space!
Whether you're already a Totara user, or just interested in spending a day with those that are to find out if it might be the right learning platform for your organisation - you're invited!
The EMEA Totara User Conference already has some great user-speakers lined up to showcase the best-in-class Totara Learn implementations and best practice tips.
Day 1: User Conference
Registration, tea & coffee
Keynote: Lori Niles-Hofmann
The Learner Social Contract – The pressure on employees to learn, unlearn, and be agile in today's market is immense. Knowledge and skills are no longer just the tools of business outcomes and profitability. They can be the difference between employability or redundancy.
As learning practitioners, we have a moral responsibility to contingent workers so they can stay relevant. This means examining the ways we impact our audiences and building new frameworks for content development and strategy.
This session will address the top ten key barriers to workplace learners and provide practical guidance on the actions you can take to harness and adapt the tools, people and processes around you.
Product update: A look at what's new and what's next (gen) on the Totara product roadmap
Totara Learn Director of Product Management, André Yamin, provides highly anticipated insight into the strategic direction of our product ecosystem.
You'll find out more about the recent UX and feature enhancements released in Totara Learn 12, and get an overview of what's due for release in version 13 - including multi-tenancy and enhanced reporting capabilities.
We'll then guide you through our plans to evolve the Totara platform beyond being a flexible learning management system, into something altogether more 'next-generation'.
Networking tea & coffee break
Creating a first-class user experience
Soft drink manufacturer A.G. Barr struggled to engage users in their initial LMS implementation leaving employees somewhat resistant to digital learning.
Lindsay will share how they responded to this challenge to successfully re-engage and win over employees with a first class user experience.
This project was awarded the Learning Technologies Award for the best UK learning platform implementation 2018. The judges said it was ‘one of the most user-friendly Totara implementations we have seen – significant measured value through cost savings, more sales and fewer health & safety incidents.’
Totara Community: your opportunity to learn and share
Learn how you can make the most of your Totara Community membership including access to a wealth of learning resources in the Totara Academy.
We'll showcase our plans for new sector spaces designed to foster collaboration and sharing with others working in our own areas of interest.
The Totara Community and Academy are free to join, so if you've not already opened an account, please do so at https://totara.community
Totara Perform: our vision for performance management
Product Manager Michael Ball takes a quick look at Appraisals and the concept of performance cycles, before taking you through some of the new suite of performance features coming your way with Totara Perform.
Highlights include new Competencies, Check-in, and 360° feedback features, with insight into the direction we've taken plus a first-look at how they'll look to your learners.
Future Trends: Learning and Development in Humanitarian Context
This session will cover future trends in L&D, including gamification, immersive learning (VR, AR) and AI-in-Ed (chatbots) and how the Humanitarian Leadership Academy is integrating these with its open humanitarian learning platform, Kaya.
The session will discuss examples of innovative learning for individuals and organisations working in disaster preparedness and humanitarian response, and highlight feedback and challenges from early pilots and user testing.
Attendees will leave the session with:
- Low-cost, low-tech tools to increase learning scalability and engagement
- New ideas to embed gamification immersive learning and chatbots in their training offer
- Practical links, resources and toolkits
Your opportunity to question our panel of experts and explore the future direction of learning technology.
Networking tea & coffee break
Breakout session 1: Customer success stories
We have great stories to share with you from our users, including Thermo Fisher Scientific, UNICEF, Hull and East Yorkshire Hospitals NHS Trust, EULAR and Deutsche Bahn. Split into two streams, attendees can pick and mix from the sessions below.
Session 1: The importance of flexibility: migrating from SAP to Totara to promote self-directed learning – Rolf van den Heuvel, Thermo Fisher Scientific
Thermo Fisher migrated from SAP to Totara in early 2018. Lessons were learned in the transition towards a "skills gap oriented" learning platform, which will enable Field Service Engineers to identify and close those gaps.
Session 2: Using Totara Learn as a central platform in a decentralised organisation – Mario Perilli, Deutsche Bahn
New Learning Solutions is the in-house e-learning service provider and consultancy within DB Training that supports the whole Deutsche Bahn group, including international entities. New Learning Solutions design, develop and deliver digital content and supporting merchandising for “DB Lernwelt” (the central learning platform at DB based on Totara Learn). Mario will share his experiences of using Totara Learn as the central solution for the DB group. He will share quick wins and challenges in meeting the needs of the DB Training academy service, exploring how Totara Learn functionality has been used including working within limitations to meet the needs of wider group business structures. Also covered will be next steps and future expectations for using Totara Learn across DB Group, including increased use of mobile learning and managing platform performance.
Breakout session 2: Customer success stories
Session 3: You're in control – Daniel Bond, Hull and East Yorkshire NHS Trust
In a world which increasingly demands personalisation and individual control, how can Totara Learn help? Hull and East Yorkshire Hospitals NHS Trust currently use Totara to host eLearning, Face-to- Face Seminars and Appraisals, and this talk will look at how users can be empowered to manage their own learning and the learning of staff they manage.
Session 4: Getting social with Mable – How Mitchell & Butlers used a personal trainer to build a social learning community – Charlie Eades, Mitchells & Butlers
Mitchell & Butlers have built a mobile first, platform that encourages progression through structural gamification, peer to peer learning and social feedback and is personified as an older gym instructor named Mable (Mitchells and Butlers Learning Environment). Mable, herself was crucial to the fresh, comic marketing campaign that drummed up engagement and excitement across the estate for the cultural change ahead. This digital transformation delivered an ROI of 400% and significantly impacted key business metrics evidencing that team members are actively using what they have learned day to day. Mable transformed learning across the Mitchells & Butlers and Charlie is keen to share the critical success factors and challenges she and her team faced along the way. The story of how Mable transformed the digital learning culture at Mitchells & Butlers has plenty of successes and challenges and Charlie is keen to share her learnings on both.
Breakout session 3: Customer success stories
Session 5: Agora: building UNICEF´s Global Hub for Learning with Totara Learn – Abel Henry, UNICEF
The United Nations Children´s Fund (UNICEF) ambitions to provide a unique portal support a great diversity of learning needs, located all over the world and with a decentralised learning team. This project is a continuous improvement journey taking advantage of the strength of the Totara software and the possibilities offered by its open source nature. Three years, and more than 250,000 course completions after the launch of the platform, we will be sharing an overview of the project scope and history, before briefly presenting two original developments: a custom development plan interface building on Totara´s core features, and an original set of solutions to build learning paths (a.k.a programs). The platform can be publicly accessed at: https://agora.unicef.org
Session 6: A seamless, responsive learning solution: EULAR's School of Rheumatology – Geneviève Schärer, EULAR
EULAR, the European League Against Rheumatism, wanted to create a motivating and intuitive digital learning experience for their academy, including over 40.000 users. Get insights on how EULAR approached the project, the solution design and the impact it had on learners.
Totara Awards and drinks reception
Join us in recognising some of the outstanding Totara solutions of the year in use across key industry sectors.
"The content presented at the User Conference certainly helped to reinforce that our organisation is heading in the right direction in our use of Totara."
Planning to attend with colleagues?
Get in touch to find out about our group discount offers.
Day 2: Partner-run Workshops
Day two is all about interactive sessions for Totara users, hosted by our expert Totara Partners. Split into two streams, attendees can pick-and-mix any of the concurrent sessions available throughout the day (pre-booking required).
Registration, tea & coffee
Session 1 - Totara Content Marketplace: Connecting your Totara Learn users with the world’s best content (run by GO1)
Hosted by our content partner, GO1, this is a BYOD session for Totara customers interested in enriching their Totara Learn instances with an extensive library of 200,000+ e-learning courses, created by the world’s best content providers. Delegates will learn how to explore the marketplace and create Totara multi-activity courses using GO1 content. After which, GO1 consultants will have 1:1 sessions with delegates, in order to understand their content needs and help curate their 1st custom collection library. Attendees can redeem up to GBP 2,500 worth of Totara Content Marketplace premium content.
Session 2 - Social Learning for Serious Results: Power to the Learner? (run by Kineo)
We all know how critical it is to be able to show the value of our investment in learning. But is it always possible to measure, and would we even want to? When it comes to social learning – and the idea that we learn best collaboratively and by sharing – there are so many ways that organisations and individuals can benefit. In this session, Kineo explore the impact that social tools have on learning, how we can give control of learning back to employees, and whether the key to understanding its value lies in design.
Networking tea & coffee break
Session 3 - Getting the most from your Totara Learn LMS (run by Learning Pool)
Hear from Learning Technologies Company of the Year and Totara Platinum Partner Learning Pool about their award winning LMS enhancements. At this session we'll take you through how to setup a beautiful yet effective end-to-end user experience for both learner and manager using our new easy-to-use tabs, hotspot and KPI blocks. We’ll show you how to surface key information such as learner and team compliance in a simple yet visually attractive dashboard. Finally we’ll demonstrate how to deliver and track a simple learning campaign to push users to your platform and keep them engaged!
Session 4 - Totara Learn: the best-fit Learning Management System for compliance and engagement in the UK Health and Care Sectors (run by Think Learning)
In this interactive presentation, we’ll showcase Totara Learn as the best-fit Learning Management System for the Health & Care sector, demonstrating why the 2017 Totara award for ‘Best Use of Totara to Ensure Compliance’ was won with a healthcare-based case study. Totara Learn is gaining significant traction in the Health and Care sector because of its flexibility in areas including personalisation, integration (e-commerce, external content platforms, and HR/Payroll solutions), compliance targeting and reporting, blended learning delivery, and light-touch technical requirements. Building on our compliance credentials, Think Learning (co-presenting with customers) will also showcase innovative engagement and re-engagement techniques and approaches in Totara Learn, including a mix of core features and Think Learning customisations and enhancements. Compliance is at the heart of what we do, but we see learner re-engagement as a key ingredient in supporting organisations to maximise their LMS return-on-investment.
Session 5 - Analysing Totara Data with Zoola Analytics (run by Lambda Solutions)
Zoola Analytics is an award-winning, cloud-based reporting and analytics solution for Totara Learn that allows you to prove the impact of your Learning. Zoola gives complete and secure access to your data, stunning reports and dashboards, embedded reports, and automated delivery.
During this session, we will give an overview of Zoola Analytics that shows you how create and embed your own interactive and insightful reports and dashboards. We will show how to use progress reports to make sure your Learners are completing Programs and Courses on-time.
We will show you how to use Zoola to measure course engagement with Feedback, Log, and Time Spent data. We will show you how analysing Quiz and Quiz Questions data can improve course effectiveness. This engaging and interactive session will turn your dream of data-driven learning strategy into a reality.
Session 6 - Successful Implementation of a compliance-focused LMS (run by Chambury Learning Solutions)
In a ‘speed dating’ format, Chambury Learning Solutions will showcase their best practice approach to implementing a learning platform for compliance. This session will look at meeting internal and external audit standards, performance appraisal & supervision, resulting in high user engagement to ensure compliance and more. You will come away with lots of ideas for monitoring compliance and improving standards across your own organisation, and this session is particularly useful for those working in highly regulated sectors such as public and private organisations, healthcare, manufacturing and finance.
The Chambury team will be joined by Totara customers from York Teaching NHS Trust and Hull University Teaching NHS Trust to showcase real-life five-year scenarios from the initial deployment to a highly established learning platform with a over 95% user engagement.
Networking tea & coffee break
Session 7 - Complete automation of your training programmes with Totara Learn (run by Engage in Learning)
Whether it be compliance training, onboarding or management development, Engage in Learning will talk you through how to use core functionality of Totara Learn to achieve hands free automation of enrolling the right learners on the right courses at the right time.
"The workshop was a great opportunity to work in a small group and learn more about Totara. They are extremely beneficial."
What are you waiting for?
Whether it's the main Conference, Partner workshops, or both, secure your place today.
9 Montague Close