Scaling your training is essential in the retail sector. But with hundreds or even thousands of employees to train across various disciples, branches, and countries, satisfying the needs for personalized and extended enterprise training is challenging.
Retail employee training covers onboarding, training for sales assistants, retail managers and customer service staff training. To further complicate matters, retail compliance and training requirements for these disciplines can differ between different branches or locations owned by a single organization.
This is where an LMS for retail training like Totara Learn can help.
"We took digital learning at Lidl to the next level with Totara Learn. We are not only using it for registration for our classroom training to our employees, but we now offer them solid blended learning programs.” — Katrijn Meurs-Knaapen, Senior Manager Leiderschap & Ontwikkeling, Lidl Nederland GmbH"
Key LMS Features For Retail Compliance Training
Compliance management - Ensure compliance across your entire retail organization to keep everyone safe
Seminar management - Host live in-person and online training seminars for employees worldwide
Multitenancy - Represent multiple brands or groups within your organization for consistent, cohesive learning experiences
Reporting - Track and monitor learner progress and achievements with robust, customized reporting
Extended enterprise - Deliver learning to third-party vendors outside your organization for the best customer experience
Audience management - Tailor learning for different audiences by role, location, job function and more