Think Learning empower organisations to create safer and better places to work through the implementation of Totara Learn, our fully featured open source learning management system (LMS).
We spoke to CEO Shaun Wilde on why they chose to become a Totara Partner and how they became experts in solving training challenges in regulated environments.
Why did you become a Totara Partner?
Think started in 2004 and through to 2012 we supplied a national staff development system for the Department of Health covering the whole of the NHS. When that contract came to a natural end we could see Totara was an innovative platform and were impressed by how it was disrupting the learning technology market. Totara has the functionality needed to meet the demanding needs of regulated sectors which include health, social care, banking and law. Being open source, it enabled us to develop the code base with a special focus on these markets.
How did you know it was the right time to become a Totara Partner?
A national learning management system was launched by the Department of Health and we knew from the feedback it simply didn’t engage learners or keep pace with changing demands from the user base whereas Totara has an intuitive user interface and continually develops. Other systems, such as Moodle, had not developed sufficiently to support large-scale corporate organisations or were proprietary in nature which couldn’t easily be developed. We also need to cater for smaller law firms and investment banks, so Totara was a natural choice.
Why do you like working with Totara?
Think very much enjoy the working relationship with Totara because it’s a real partnership. We have the chance to contribute and discuss product development directly with Totara, we feel part of the process. Our clients have a wide range of LMS and workforce system requirements that Totara help us to meet year-on-year and customers have access to the excellent Totara Community, Academy and forums to share knowledge and develop their own skills.
What does being a Totara Partner entail?
Being a Totara Partner enables Think to live and deliver our values in being collaborative and responsive with our clients, and we know that customers have a lot of choice and can move partners if they are not happy. But it’s not a passive relationship - to get the most from Totara as a partner you need to engage, support and listen to your clients then feed back into the development of products.